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CareAlpha Analytical is committed to ensure that the instruments we represent deliver the optimal performance they are capable of. Our service team of factory-trained engineers perform on-site maintenance, service and troubleshooting to keep your instrumentation in good working order.
Care offers a flexible and comprehensive service package to protect your investment, eliminate unplanned repair charges and reduce equipment downtime.
Our goal is to do our absolute best to maximize the availability and efficiency of your hardware. Our Coverage Plans| PREMIUM* | STANDARD | BASIC | Priority Response
| Fast Response
| Fast Response
| | 2 times preventive maintenance | 2 times preventive maintenance | 2 times preventive maintenance | Unlimited service calls
| Unlimited service calls
| 3 times service calls |
*Inclusive of parts at no charge (Premium Package only - subject to terms and conditions)
Ad-hoc on-site service is also available on a per-visit basis and includes costs associated with travel, on-site labour (by the hour) and the cost of replacement parts not covered under an existing warranty.
Click here to contact us today to find out how Care can work for you.
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